Features
Built for real teams. Not demos.
Every feature in CaaS is designed around how SMBs actually work — not what looks good in a slideshow.
Multi-Platform Deployment
Your AI meets your team where they already work. Connect to Slack, Discord, Microsoft Teams, Telegram, and Google Chat simultaneously. Each platform gets a fully native integration — slash commands, mentions, threaded responses.
Company Data Integration
Connect your AI to the knowledge your business runs on. Google Drive, Notion, Confluence, SharePoint, HubSpot, uploaded PDFs and more. The AI understands your context — policies, procedures, client info, and history.
Role-Based Access Control
Not everyone should see everything. Define granular permissions per role — sales reps see customer data, HR sees policies, executives see everything. Controls are enforced at the AI layer, not just the data layer.
Usage Analytics
Understand how your team actually uses AI. Track question volume, response quality ratings, popular topics, and engagement trends. Use insights to improve your data connections and get more value.
Automatic Updates
AI moves fast. We keep you current without any work on your part. Model upgrades, security patches, and new feature rollouts happen automatically during maintenance windows with zero downtime.
Enterprise Security
Security is not optional. Your data stays encrypted at rest and in transit, with SOC 2-aligned practices, audit logging, and a privacy architecture that never uses your data to train AI models.
Plus everything else you need
Ready to see it in action?
Book a 30-minute demo and we'll show you exactly how CaaS would work for your team.